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fREQUENTLY ASKED QUESTIONS

  • Do you provide tables, chairs, decor, etc.?

    We provide 10 - 6ft tables and 50 farmhouse style chairs. We offer add-on decor packages through our preferred decor vendors.

  • Any restrictions on decorating?

    We do not allow confetti, glitter, sand, tacks, staples, and adhesive/tape that cannot be easily removed post event, or that damages the venue in any way.

  • Is there a kitchen area?

    Yes, we have a kitchenette area located in the back of the venue and includes a sink and mini fridge.

  • Can I bring in outside catering?

    Yes, client is responsible for providing their own catering. You may use caterers of your preference for your event.

  • Are food trucks allowed?

    Yes. All food trucks require prior approval and must be stationed in the designated parking area.

  • What is your alcohol policy?

    The Social Suite has in-house TABC certified and insured bar staff for all events with alcohol.  Client is to provide all alcohol for the bar staff to serve.

  • What about security guards?

    Security is determined based on guest attendance and event hours. Each guard is $50/hr with a 4 hour minimum. At least one guard will remain on site until everyone exits the premises.

  • What form of payment do you accept?

    Payment can be made with major credit or debit card through our secure online portal.

  • What do you require to reserve the date?

    50% of the venue rental fee is due to secure the date upon contract execution.

  • Is there a security deposit?

    An additional security fee is required for all bookings.  If the venue is vacated on time after the event, and there are no violations to the House Rules or Terms of Agreement, the security deposit will be fully refunded.  Security deposit is refunded 3 days after the event.

  • Any additional charges?

    An 18% service fee is applied to cover overhead, general maintenance, and cleaning costs.

  • What is your cancellation policy?

    If client chooses to cancel their event, all monies paid to date will be forfeited.  Client may opt to reschedule to a later date within 12 months of notification without losing monies paid.

  • How can we arrange a tour?​​

     Tours are by appointment only. 

     Click here to schedule a tour.

FAQ'S

If you have other questions, please contact us by emailing: CONTACT@SOCIALSUITEHTX.COM

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